Slow computer? Find the right PC help
Does your laptop take too long to start, do programs freeze or is the browser sluggish? Different causes need different solutions. Mujitech helps clarify the problem and discuss suitable optimisation. Replacing the computer is not automatically necessary.
What exactly is slow?
Check whether the issue affects one program, every application or the internet connection. A slow download differs from a slow computer. Tell us whether it began after an installation or update, or has been present for longer.
Four simple checks before your enquiry
Save your work and restart the computer. Close unnecessary programs and browser tabs. Check how much free space remains on the system drive. In Windows Task Manager, look for programs using substantial CPU or memory. Note what you find; do not end unfamiliar system processes.
Optimisation, cleaning or an SSD/RAM upgrade?
Extra memory or an SSD may help some configurations but will not solve every issue. We first discuss your device, usage and symptoms. Software help, cleaning and replacing components are different tasks. Compatibility, scope and costs are agreed beforehand.
Stop first if there are warning signs
Unusual drive noises, missing files or a swollen battery need separate assessment. Do not format the device or install unfamiliar “PC boosters”. Do not continue interacting with suspicious warning windows or give passwords to supposed support callers. Describe the issue without sending credentials.
Agree the cost and support method
Start with a non-binding enquiry. Computer assistance and optimisation receive individually agreed scope and pricing; this page promises no flat fee. Free standard repair diagnosis is a separate service. We clarify whether remote help is suitable or a physical device check is needed.
What to include
Provide the manufacturer, model, operating system and approximate age. Explain when the delay happens and what you have checked. Tell us whether important data is backed up. Handover in Abtwil near St. Gallen is by appointment; send a device for assessment only after the shipping address is confirmed.
Computer will not start or hardware damaged?
For a broken screen, startup failure or damaged ports, our repair page leads to the appropriate enquiry.
Laptop and PC repairCommon questions
Do I need a new computer?
That requires assessment. Age, specifications, software and usage determine whether optimisation or an upgrade makes sense.
Does a slow computer always mean malware?
No. Slow performance can have many causes. Describe warnings and symptoms; “slow” alone is not enough to diagnose the fault remotely.
Can businesses also ask for help?
Yes. For multiple workstations or ongoing support, use the business enquiry and describe device numbers and operational impact.